Hey there, adventurer! Welcome to the Cheap Fusion Store FAQ page. We’ve compiled answers to the most common questions about our products, shipping, returns, and more. Whether you’re gearing up your boat, RV, or just love outdoor adventures, we’re here to help!

Shipping & Delivery

Q: Where do you ship to?
A: We ship our adventure gear worldwide! However, we currently cannot ship to Asia and a few remote areas. From the coast of Australia to the lakes of Canada, we’ve got you covered.
Q: What shipping options do you offer?
A: We offer two great options:
– Standard Shipping ($12.95): Fast & trackable via DHL or FedEx. Typically arrives in 10-15 business days after leaving our warehouse.
– Free Shipping: For all orders over $50! This economical option uses EMS and delivery takes 15-25 business days after shipment.
Q: How long does order processing take?
A: Our team in Louisville, KY, carefully picks, packs, and checks every order. This process takes 1-2 business days before your gear ships out.

Products & Gear

Q: What kind of products do you sell?
A: We specialize in affordable, high-quality gear for your adventures! Our range includes Marine Electronics, Audio gear (Amplifiers, Speakers, Stereos), Boating and RV & Camping equipment, Waterproof Cases, Cameras, Docks, Mounts, and all the necessary Cables, Connectors, and Accessories to make it all work together.
Q: Is your equipment suitable for marine environments?
A: Absolutely! A core part of our product line is built for the water. We offer a wide selection of Marine Electronics and Waterproof Cases designed to withstand harsh conditions, perfect for your boating adventures.

Returns & Refunds

Q: What is your return policy?
A: We want you to be thrilled with your gear. If something isn’t right, you can return it within 15 days of receiving your order for a refund or exchange. Please reach out to our support team to initiate a return.
Q: How do I start a return?
A: Just contact our friendly customer support team at [email protected] with your order number and the reason for the return. We’ll guide you through the simple process.

Payment & Security

Q: What payment methods do you accept?
A: We accept all major credit cards: Visa, MasterCard, and JCB. We also accept payments through PayPal for a secure and quick checkout.
Q: Is my payment information secure?
A: Yes! We use secure encryption technology to protect your personal and payment information. You can shop with confidence.

Account & Orders

Q: How can I check the status of my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking number (where available). You can use this number on the carrier’s website (DHL, FedEx, or EMS) to follow your package’s journey to your doorstep.
Q: Who do I contact if I have more questions?
A: Our customer-centric support team is always happy to help! Reach out to us at [email protected] for any questions about your order, our products, or shipping policies.

Didn’t find the answer you were looking for? Don’t hesitate to contact us directly! We’re here to get you the answers and the gear you need for your next adventure.

Now, get out there and explore!
– The Team at Cheap Fusion Store